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What started as a deep personal passion for the art of the cigar has grown into one of Egypt's most respected destinations for premium tobacco. For over 8 years, we have been committed to bringing the finest cigars from around the world — from the rolling rooms of Cuba and the Dominican Republic to the humidors of aficionados across Cairo and beyond.

We didn't just open a store. We built a community around a culture — the culture of patience, craftsmanship, and the quiet pleasure of a perfectly rolled cigar.

Location : ELHEGAZ -HELIOPOLIS - CAIRO

phone or Whatsapp : +201044664471

email : ( help@egyptiancigar.com )

working hours : 9AM - 5PM

We deliver within the Arab Republic of Egypt only. Delivery times vary depending on your location and are provided as estimates only. We are not responsible for delays caused by third-party couriers, customs, or events beyond our control.

Standard delivery: same day or next day within order placed (Cairo and Giza).
Other governorates: 2-3 working days.
Shipping fees may vary based on order value and location.

In accordance with Egypt's Consumer Protection Law you have the right to return a product under the following conditions:

The product is defective, damaged, or not as described on the Website.
Return request is submitted within 14 days of receiving the order.
The product is unused, in its original packaging, and accompanied by the purchase receipt.

Non-returnable items include:

Custom-made or personalized items.

Refunds will be processed using the original payment method within 7–14 business days after the return is approved. Shipping fees are non-refundable unless the return is due to our error.

By placing an order, you confirm that you have the legal right to use the payment method provided. We accept the following payment methods:

Credit and debit cards (Visa, Mastercard)
Meeza cards
Instapay
Cash on delivery (where available)
Mobile wallets (Fawry, Vodafone Cash, etc.)

We are committed to protecting your personal data in full compliance with the Personal Data Protection Law By using our Website and creating an account, you consent to the collection and use of your personal data as described below.

Data We Collect:

Full name, email address, phone number, and delivery address.
Payment information (processed securely and not stored on our servers).
Browsing behavior, purchase history, and preferences.

How We Use Your Data:

To process and fulfill your orders.
To communicate with you about your account, orders, and promotions.
To improve our products and services.
To comply with legal obligations.

Your Rights:

Right to access your personal data.
Right to correct inaccurate data.
Right to request deletion of your data (subject to legal limitations).
Right to withdraw your consent at any time.

We do not sell or share your personal data with third parties except as required by law or to fulfill your order (e.g., shipping companies). All data is stored on secure servers within Egypt in compliance with applicable law.